Tue Mar 21 10:41:54 EDT 2023


Our qualified support staff is ready to provide help when needed. Crafting Servers provides wide range of customer support options, ticket based Helpdesk, live chat and much more.

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  Frequently Asked Questions
How long have you been in business?
Where are you located?
Do I have access to the tech support center 24 hours a day 7 days a week?
How long does it take for my account to be set up after signing up?
Do you offer web design, maintenance, and/or programming services?
Do you place advertisements on customer's websites?
What is Web Space?
What is Data Transfer / Bandwidth?
Do you offer any reseller hosting plans?
Do you offer any custom hosting packages?
How can I make a payment?
What software versions are installed on your servers?
Do you support ASP?
Do you support PERL?
Do you support PHP?
What PHP settings can I change?
Do you support Macromedia Shockwave and Flash?
Do you support SQL databases?
Do you support SSL?
Do you provide website traffic statistics?
What are your DNS servers?
Can I host an on-line store?
Can I accept payments on-line on my site?
Do you support SFTP or SMTP over SSL?
Do you have CRON support?
Can I install custom COM objects?
Can I install custom PERL module?
Can I install PHP PEAR module?
Do you allow hosting of adult websites?
Can I host or relay a live radio or a live television station?
Is my Macintosh machine compatible with your hosting plans?
Do you offer dialup internet services and virtual private network access?
Can I access my account using telnet/SSH?
How can I cancel my hosting account and request a refund?
Do you offer a 30 day money back guarantee?
What is the uptime of your servers?
Have you ever been hacked?
What kind of backup policies do you have in place?
How is your network and server infrastructure setup?

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